TCGfanshop Privacy Policy
TCGfanshop attaches great importance to the protection of your personal data. We only process data necessary for our services and handle the information we collect about you and your use of our website with care. Personal data is never sold or shared with third parties without a valid reason.
This privacy policy applies to the use of the website www.tcgfanshop.nl and the services offered therein.
Effective date: April 10, 2025 .
1. Controller
TCGfanshop
Jollesweg 11-A62
7602 CZ Almelo
The Netherlands
Email: info@tcgfanshop.nl
Phone / WhatsApp: +31 6 48 222 405
2. Webshop software – Shopify
Our webshop runs on Shopify Inc. software. Personal data is processed through Shopify's systems to enable orders, payments, and customer accounts. Shopify implements appropriate technical and organizational security measures and may process data outside the European Economic Area (EEA). Standard Contractual Clauses approved by the European Commission are used for this purpose.
3. Hosting, email and communication
We use MijnDomein for web hosting. For business email, we use Titan Email . These parties process personal data solely on behalf of TCGfanshop and implement appropriate security measures to prevent misuse or loss of data.
4. Payments
We use Mollie BV to process payments, including iDEAL and other payment methods. Mollie processes personal data such as name, address, and payment information and complies with applicable laws and regulations. Data is used exclusively for processing payments and complying with legal obligations.
5. Shipping
We use Sendcloud BV to ship orders. We share your name and address information for this purpose. This information is used exclusively for shipping purposes. Any subcontractors of Sendcloud are bound by the same privacy obligations.
6. Reviews
We use Trustpilot to collect reviews. When you leave a review, Trustpilot processes your name and email address and links them to your order. Trustpilot takes appropriate security measures and complies with the GDPR.
7. Marketing & social media
We use Instagram for marketing purposes. When you contact us through Instagram, we process the data you make public or provide to us. We do not store sensitive personal data via social media without your permission.
8. Google Analytics 4
We use Google Analytics 4 to gain insight into the use of our website and to improve it. Google Analytics is only activated after you have given your consent via our cookie banner .
This may involve processing personal data such as IP addresses, device data, and website interactions. Google may process this data outside the European Economic Area. Appropriate safeguards are in place for this, including standard contractual clauses.
We use Google Consent Mode V2 , which allows Google Analytics to adapt to your cookie preferences.
9. Meta (Facebook & Instagram) Pixel
We use Meta Pixels (Facebook & Instagram) to measure the effectiveness of our marketing campaigns and display relevant ads. This tracking is only activated with your consent via the cookie banner .
When using Meta Pixel, TCGfanshop and Meta Platforms Ireland Ltd. act as joint controllers within the meaning of Article 26 GDPR. Meta may process personal data outside the European Economic Area. Appropriate safeguards, including standard contractual clauses, are in place for this purpose.
More information about Meta's processing of personal data can be found in Meta's privacy policy:
https://www.facebook.com/privacy/policy
10. Cookies
We use functional, analytical and marketing cookies.
- Functional cookies are necessary for the correct functioning of the website.
- Analytical cookies help us gain insight into the use of the website.
- Marketing cookies are used to make advertisements more relevant.
Non-essential cookies are only placed after you have given your consent via the cookie banner . You can change or withdraw your consent at any time via the cookie settings on our website.
11. Purpose of data processing
We process personal data exclusively for:
- executing orders
- customer service
- payments and shipping
- marketing (only with permission)
- improving our website
12. Retention periods
Personal data will not be kept longer than is necessary for the purpose for which they were collected, unless a statutory retention period applies (such as for administration and invoicing).
13. Your rights
You have the following rights under the GDPR:
- Right of access
- Right to rectification
- Right to restriction of processing
- Right to data portability
- Right to object
- Right to withdraw consent
Requests can be submitted via info@tcgfanshop.nl .
14. Changes
We reserve the right to amend this privacy policy. The most current version is always available on our website.
TCGfanshop
Almelo, Netherlands
